How Atlassian made 939 hires across 10 countries

939
Hires across Tech, GTM & more
51%
Reduction in Engineering TTH
9/10
Client satisfaction score
"Our partnership with Talentful has been a great experience. The quality of support provided by the team has been the highest I have had the pleasure of receiving in my career. As well as recruiting top talent, Talentful's experts have helped our team focus our recruiting efforts to meet our increasing hiring needs. They have an eye for the things that really matter within talent acquisition, including DEI, quality of hires and data."

Headquartered in Australia, Atlassian produces tech that helps software development teams work together more efficiently and effectively. The company provides project planning and management software, collaboration tools, and IT help desk solutions such as Confluence, Trello and Jira to thousands of teams worldwide.
Founded in 2002, Atlassian has grown into a 12,000-person company with employees working across 13 countries. It became Australia’s first unicorn in 2015 and is now valued at $50 billion, continuing its success as a global software leader.
Want to learn more? Download the full case study for detailed results and a closer look at how Talentful helped Atlassian scale.
The Challenge
The partnership began in 2021 with a focused goal: scale Engineering hiring in the US. This quickly evolved into a far more complex challenge as the market became unpredictable.
Atlassian needed a partner who could navigate the full spectrum of market conditions—from hyper-growth to strategic downsizing—while managing operational complexities like a major ATS migration and a global expansion.
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Scaling hiring globally across 10 countries
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Adapting instantly to extreme market shifts
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Managing complex operations and process changes
The Solution
Talentful provided a truly flexible embedded solution that acted as a direct extension of Atlassian’s team. We delivered an on-demand team that could scale from five to 73 consultants and back down to zero to match the market.
Crucially, this went beyond recruiters; we provided deep operational expertise, including guidance on their ATS migration and data-driven process improvements, which enabled Atlassian’s successful global expansion.
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A flexible team that scaled from 5 to 73 consultants
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Strategic guidance on process, data, and ATS migration
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Enabled successful hiring launches in new global markets
The Results
The partnership delivered consistent impact and resilience across every market phase, earning a 9/10 client satisfaction score.
Talentful provided deep operational support — managing over 184,000 inbound applications, improving candidate experience, and facilitating 134 internal mobility hires. This was delivered with stability, backed by an 87% Talentful consultant retention rate.
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939 hires were made across Tech, Product, Design, G&A, and GTM
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Core Engineering Time-to-Hire cut by 51%, from 78 to 38 days
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Hiring scope grew from North America to 10 countries across EMEA and APAC